Privacy Policy

1. Who We Are

JB Remap is the controller of personal data collected through this website and through our services.

2. Information We Collect

Depending on how you interact with us, we may collect:

• contact details, such as your name, email address and business name;
• booking and enquiry details;
• vehicle information, such as make, model, registration, VIN, ECU information and service history;
• payment and invoicing information;
• communications you send to us;
• website and device information, including IP address, browser type, cookie identifiers and usage data.

3. Why We Use Your Information

We use personal data to:

• respond to enquiries and arrange appointments;
• provide requested services and customer support;
• prepare quotations, invoices and service records;
• protect our website, systems, staff and customers;
• meet legal, tax and accounting obligations;
• send marketing communications where you have consented or where permitted by law;
• manage reseller applications and business relationships.

4. Legal Bases for Processing

We process personal data where necessary:

• to take steps before entering into a contract or to perform a contract with you;
• to comply with a legal obligation;
• for our legitimate interests, including operating and securing our business, preventing fraud and improving our services;
• with your consent, for example for optional marketing communications or non-essential cookies.

You may withdraw consent at any time. This does not affect processing carried out before withdrawal.

5. Who We Share Data With

We may share data only where necessary with service providers that support our business, such as website hosting, email, payment, accounting, booking, analytics and IT-security providers.

We require service providers to protect personal data and use it only for authorised purposes. We do not sell personal data.

6. International Transfers

If personal data is transferred outside the European Economic Area or the United Kingdom, we will use appropriate safeguards required by applicable data-protection law, such as adequacy decisions or standard contractual clauses.

7. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, including legal, accounting, tax and dispute-resolution requirements.

8. Your Rights

Subject to applicable law, you may have the right to:

• access your personal data;
• correct inaccurate data;
• request deletion of data;
• restrict or object to processing;
• request data portability;
• withdraw consent;
• complain to your local data-protection authority.

To exercise your rights, contact info@jbremap.com.

9. Cookies

We use cookies and similar technologies to make the website work, protect it, understand usage and, where you consent, support analytics or marketing. You can manage non-essential cookies through our cookie banner or your browser settings.

10. Security

We use reasonable technical and organisational measures to protect personal data. However, no online system can be guaranteed completely secure.

11. Changes to This Policy

We may update this Policy when our practices, services or legal obligations change. The latest version will always be published on this page.

12. Contact

For privacy questions or requests, contact info@jbremap.com.